Questions & answersCommon Sellius questions.
Need something else? Email support@selliuspro.com.
What is Sellius?
Sellius is Windows desktop software for eBay sellers. It combines AI-assisted listing drafts, reusable listing templates, inventory management, bulk editing, eBay synchronization, sales, buyer messages, Best Offers and multiple seller accounts in one workspace.
Who is Sellius designed for?
Sellius is designed for active eBay sellers who want to organize listing work, manage growing inventories or work with multiple eBay accounts. Sellers can use it for one-off photographed items or repeatable inventory with listing templates.
What does Sellius Smart List do?
Smart List analyzes your listing photos and prepares editable eBay listing drafts, including a title, description, suggested category and item specifics. Drafts are saved to Work In Progress for review. The seller checks the information and decides when to submit the listing.
Does Sellius publish AI-generated listings automatically?
No. Smart List creates editable drafts for seller review. Check item identity, condition, measurements, compatibility, categories, item specifics, price and business policies before submitting a listing to eBay.
What is the difference between Smart List and Quick List?
Smart List starts with photos and uses AI to prepare a draft. Quick List uses reusable title and description templates, custom fields, assigned photos, label sequences and account defaults for repeatable listing work.
Which plans include Smart List AI?
Smart List and AI tools are included in Basic, Pro and Unlimited. Starter includes the core Sellius platform without Smart List. Check the pricing page for current prices and monthly new-listing allowances.
Does imported eBay inventory use my new-listing allowance?
No. Existing inventory imported from eBay does not consume the monthly new-listing allowance. The allowance applies to new listings and resets each billing month.
Can Sellius manage inventory and bulk changes?
Yes. Sellius provides inventory search, filters, editing, duplication, scheduling, archiving and eBay synchronization. The Bulk Editor can change groups of listings, search and replace text and send eligible revisions to active eBay listings.
Can I manage multiple eBay accounts in Sellius?
Yes. Sellius supports multiple eBay accounts with account-aware policies, store categories, item locations and listing defaults. Check the selected account before creating or revising listings.
Does Sellius include buyer messages, offers and orders?
Yes. Sellius includes buyer messages, Best Offers, sales and order workflows alongside listing and inventory tools.
Can I use my phone to take listing photos?
Mobile Photo Connect uses a QR connection to move phone photos into the Sellius desktop listing workflow. The desktop application runs on Windows; phone photo capture complements that workspace.
Do I need my own eBay developer account?
No. Customers connect their eBay account to Sellius through the authorization flow provided by the production Sellius application.
Can I use Sellius on more than one computer?
Your plan controls how many active devices can use a Sellius license. Device activations are associated with your Sellius account and license.
How is billing handled?
Subscriptions are processed through Stripe. Sellius does not store full payment card details.
Can I cancel?
Eligible recurring subscriptions can be managed through the Stripe Customer Portal, subject to the current refund and cancellation policy.
Is Sellius affiliated with eBay?
Sellius is independent software and is not endorsed by or affiliated with eBay Inc. Sellers remain responsible for their listings and for following eBay requirements.